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SCOTIABANK PRO-AM FOR ALZHEIMER'S™
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Frequently Asked Questions

COVID-19

How will COVID-19 impact the event? Expand

The safety and well-being of everyone in our Baycrest community is our first priority. This includes you, our event participants.

 

We continue to implement all public health restrictions advised by health authorities. There will be COVID-19 protocols in place for the event.

 

The event will be set up to ensure physical distance among participants is implemented, due to current COVID-19 safety precautions.

 

As new information is provided, we may need to modify aspects of our event for the safety of all our participants, volunteers and supporters. We will keep you informed of any changes related to the event.

 

Thank you again for your understanding and support as we do our part to reduce the spread of COVID-19.

What will happen if government restrictions do not allow for large gatherings at the time of this event? Expand

Should government restrictions be in place that limit the amount of people who can gather and interact, the Baycrest Foundation will evaluate all other options and, if necessary, may postpone the event to a later date to ensure the safety of all participants.

Contact Us

How do I contact the Pro-Am office? Expand

Phone: 1-416-785-2500 x 3841
Email: CFinbow@baycrest.org
Mailing Address:
Scotiabank Pro-Am for Alzheimer's™ in support of Baycrest C/O Baycrest Foundation
3560 Bathurst Street Toronto,
ON M6A 2E1

How Do I Register? Expand
  • Take your first step right now: Register online securely. Once your transaction is complete, you will receive a confirmation email. Or call us (1-416-785-2500 x 6378) and we can get you registered over the phone.
What Do I Do Next? Expand
  • Log in to the Participant Centre using the button at the top right of this page to set up your Personal Page, set a fundraising goal and start reaching out for support. Need help? Not sure where to start? We can help! Call us at 416-785-2500 x 6378.

Fundraising

What is the minimum I need to raise to participate? Expand
  • All teams must choose from one of two categories, the All-Star Team $25,000 level or the Pro Team $15,000 level. Before a team can hit the ice, these minimums must be met. All individuals who participate on a team must raise a minimum of $250, regardless of their team’s final total to be eligible to play.
How will I raise the individual participant minimum and the team minimum? Expand
  • You can do it and we're here to help. We’ve helped thousands of people raise millions for worthy causes and we’re here to help you. Call us at 416-785-2500 x 3841 or visit the fundraising page for ideas on how to get started!
Does my registration fee apply towards my team's fundraising minimum? Expand
  • No. That fee pays for the support you'll receive prior to and during the event and your experience on-event, which includes team jerseys and a few other surprises. 100% of your team’s fundraising revenue goes “directly” to Baycrest Foundation. Once you get started, you’ll realize that you can raise more than you imagined.
How can someone donate online? Expand
  • It's easy with our secure online credit card process. Click the "Donate Now" button at the top of this page and select the participant you want to donate to. Choose a donation amount and follow the instructions. Donors will receive a tax receipt via email. To make a USD donation, please call us at 416-785-2500 x 3841.
How do you keep information (like my credit card number) safe? Expand
  • We make every effort to protect your personal information. The software we use for registration fees and donations on the website uses industry-standard SSL encryption techniques to make sure that your credit card information, passwords and personal information travel securely over the Internet. Our software provider has also installed an encryption engine on our database server so that your data is securely stored. Credit card information is never stored in our database or our software provider's database.
How do I donate by mail? Expand
  • Go to a player's Personal Page and print out the donation form. Mail in this form with your donation cheque. The mailing address is on the form. You can also get a form by calling our office at 416-785-2500 x 3841 and we can mail or fax you one. You will receive a receipt by email if your form includes a valid email address or by mail if not.
Can I receive cash donations? Do I mail in the cash? Expand
  • Yes, you can absolutely receive cash donations. You have three options: Drop off the cash to our offices at Baycrest Foundation – 3560 Bathurst Street – Toronto, Ontario – M6A 2E1Write a cheque payable to Baycrest Foundation for the donation amount and mail it in with your donation form. Be sure to enter the donor’s information on the donation form.

    Make the donation online using your credit card. Again, be sure to put the donor’s information in the required fields.

Event Related

I’m coming from out of town. Where should I stay for the duration of the tournament? Expand
  • Baycrest has partnered with the Novotel Toronto North York (3 Park Home Avenue, North York, ON, M2N 6L3, Canada) for the event.
  • To reserve, please call the hotel directly at 416-733-2929, ext. 1 or 2, and mention the group name Baycrest Pro-AM Hockey Tournament or 1631359 to receive a special rate. (king bed superior: $159/night or executive double bed: $179/night). Or, email: groups@novotelnorthyork.com or reservations@novotelnorthyork.com.  Please be sure to reserve before April 20, 2022.
When and how can I receive my fundraising prizes? Expand
  • All participants will receive dressing room gifts at the event.  All fundraising prizes will be fulfilled post-event, by Baycrest staff.  Your prizing will be based on the total amount you have fundraised for the 2022 event in the following categories:  $250-$1499, $1500-$4999, $5000-$9,999, $10,000-$14,999, $15,000-$24,999 & $25,000+.

Teams

How do I change my team name, team goal and team page content? Expand
  • The Team Captain controls the team name, goals and team page text. He or she will need to log in to his or her Participant Centre and click the "My Team Progress" button on the top right. On the Team Progress Page, Team Captains can update the team settings and personalize the team page with a photo and the team’s story.
How do I see who is on my team? Expand
  • Log in to the site to visit your Participant Centre. Click the "Team Progress" tab and you can view your teammates and the amounts they have each raised. You can also click "Donate Now" at the top of the website, search by your team name and find a list of your teammates that way. If any teammates have made their profile private, however, they will not be listed here.
Can a company form a team? Expand
  • Absolutely! You follow the same process as a standard team, but then work to market your efforts inside your company. We suggest you personalize your team page, choose an influential advocate at your company, communicate amongst yourselves by having meetings and emailing each other, support each other through your fundraising and training, and share your successes and celebrate them. Call us at 416-785-2500 x 3841 to get your team started today!

Your Participant Centre & Personal Page

Your Participant Centre & Personal Page Expand
  • The Participant Centre is part of the website that is available to you once you register. You will have a username and password to log in. Once you do, you'll have access to some excellent tools in the Participant Centre to monitor your donations, set up or edit your Personal Page, send emails to potential donors or teammates and more!
What is a Personal Page? Expand
  • Your Personal Page is where friends and family can visit to donate to you online or print out a donation form with your name and participant number already on it. In fact, anyone who looks up your name in the participant database will be directed to your Personal Page. Your Personal Page is automatically created for you when you register. Then it's just a matter of personalizing it by adding images and writing messages about what made you hit the ice. Log in to the Participant Centre to get started.
How will people find my Personal Page? Expand
  • When friends or family visit the Pro-Am home page, they can click on the "Donate Now" button. When they type in your name, Personal ID Number or your team name, they will be directed to your Personal Page. Or if you send emails out from your Participant Centre, a link to your Personal Page will automatically be there at the bottom of the email.
How do I upload a photo? Expand
  • If you have a photo saved to your computer as a .jpg file, log in to the Participant Centre, then click "Personal Page," then click "edit the English version of this page." Next click the "Browse" button in the photo section. When a window pops up, select the photo you wish to place on your Personal Page and click "Open." The path to the file on your computer will display in the "Browse" text box. Click "Upload a different image," and your new photo will show up in the cell. Click "Save my changes." Please call us if you have any difficulties.
What do I do if I forget my username and password? Expand
  • We email your username and password to you when you register. You can request an email reminder from the homepage or call us and we can remind you what your username is.
How to I change my password and update my profile? Expand
  • Log in to your Personal Page through the Participant Centre using your username and password. Once you are logged in, you will see a topic called "Updating Your Information." Next, select the links to update your password and profile. You will be able to change your contact information, email address, username and password. All changes will be made to your account immediately. There is no need to sign back in. If you are having difficulties, call our coaches.

Your Impact

Am I really making a difference? Expand
  • Quite simply, yes. The Scotiabank Pro-Am for Alzheimer's in support of Baycrest will make a profound impact on the Baycrest Foundation’s mission to support Baycrest Health Sciences, a leader in Alzheimer’s disease and related dementia care, research and education.
How much of the money goes to the cause? Expand
  • One hundred percent of all donations go directly to Baycrest Foundation and from there it pays for the costs of the event and then invests in leading-edge aging and cognitive neuroscience research, advancements in the mitigation of age-related illness and impairment and the care and treatment of patients living with dementia, Alzheimer’s and other brain function related illnesses.
What will the money be used for? Expand
  • When you participate in The Scotiabank Pro-Am for Alzheimer's in support of Baycrest, you in effect become part of the Baycrest care team here in Ontario. Proceeds benefit Baycrest, an international leader in Alzheimer’s research, treatment and care. Baycrest is leading the way in the creation and implementation of the new gold standards in care for those living with aging brain health. Funds raised will be used for groundbreaking research, advances in treatment and giving hope to families and individuals in our community living with these challenging illnesses.
How does Baycrest impact the community? Expand
  • As the population ages, the number of people with dementia or cognitive impairment in Canada is expected to almost double to about 1.4 million by 2031. At Baycrest, our work helps to preserve and extend the cognitive and emotional well-being of older adults. Donors to the Baycrest Foundation play a critical role in keeping Baycrest running as government funding only makes up about 64% of revenues. Contributions to the Foundation help support research in brain health and aging, education and stimulating programs that make life more meaningful for seniors at Baycrest and in the community.
What is Baycrest? Why are they hosting a hockey tournament? Expand
  • Baycrest Health Sciences is a global leader in geriatric residential living, healthcare, research, innovation and education, with a special focus on brain health and aging. This two-day tournament allows everyday hockey fans and hundreds of participants the chance to lace up their skates and team up with some of hockey’s greatest players to raise money for Baycrest Foundation.
I’ve never heard of the Pro-Am, how long has it been going on? Expand
  • The Pro-Am started in 2004 and is entering its 15th year – August 2020. We are proud to have Scotiabank as our title sponsor for 14 years!
What fundraising impact has it had? Expand
  • To date, the Pro-Am has raised over $35 million dollars. All funds raised for the Pro-Am go directly to Baycrest Health Sciences for research and education.

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  • Baycrest Foundation
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